Model my pay

A Simpler Way to Plan and Save

 

Overview

 

Context

I helped redesign Model My Pay to make it easier for employees to understand how changes to their pay, benefits, or deductions affect their take-home income. Focusing on casual users, we simplified the flow for both mobile and desktop to create a more approachable, intuitive experience that helps people confidently explore β€œwhat-if” pay scenarios and make smarter financial decisions.

Duration

7 months

 

My Role

Product Designer

 

 
 

Approach

 

goal

to design a simple, intuitive experience that lets employees explore their pay with confidence. Inspired by apps like Lemonade, Zebra, and mortgage calculators, I streamlined interactions and modernized the interface to create an experience that feels human, approachable, and built for everyday users.

 
 

Design & Implementation

Why mobile first?

A mobile-first approach was essential because most employees check their pay details on the go, often in short moments between tasks. Designing for mobile forced the experience to be clear, lightweight, and focused on the core interactions

 
 

3 Concepts to Simplify Pay Planning

I explored 3 mobile-first directions informed by my initial comparative research: a conversational, assistant-led flow; a guided, non-conversational workflow; and a calculator-style experience where users could adjust inputs and instantly see the impact.

 

User Insights

 

Research

Our researcher, Eric anderson, tested all 3 mobile-first concepts. He evaluated expectations and comprehension of the Model My Pay experience and even tested the current desktop workflow. These sessions showed us how users navigated each concept and which direction felt most intuitive and desirable, guiding our final approach.

πŸ‘€ 12

Participants

 

⏰ 60 min

user interviews

 
 

What was tested

We tested all three mobile concepts (Assistant, Guided Questions, and Calculator) as well as the existing desktop experience.

 
 

What we learned

  • Mobile felt more modern & intuitive

  • Users needed clearer onboarding & guidance in the desktop experience

  • the calculator mobile concept was most visually clear & encouraged exploration

β€œThis all makes a lot of sense to me. I like the look of this one way
better. It’s graphically appealing and the [categories] make more
sense as tabs.”
— Participant #3
 
 

what direction it shaped

In the short term, we focused on small but meaningful desktop updates, improving onboarding and clarifying expectations as users modeled their pay. In the long term, we aimed to build a more interactive solution, inspired by the Calculator mobile prototype, that lets users manipulate their pay inputs and see real-time changes.

 

 

Results

 

active engagement

2.3 mil

payslip scenarios modeled

Customer Adoption

832

Unique customers

 

Recognition

team

Eric anderson

ron amrhein

JT Gryder

 
 
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Streamlining Payroll Setup

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Design System